Terms and Conditions

Inclusions
 
Unlimited Mileage
Collision Damage Waiver (CDW)
Theft Waiver (THW) 
Third Party Liability (TPL)
VAT
 
Drivers Age
The minimum driver age is 18 years and the maximum is 75 years.
A Young driver surcharge of EUR 40 per rental per driver will apply for the drivers aged from 18 to 23 years.

Driver’s License
The renter and the driver have to be in possession of a valid driving license for at least 2 years with no major endorsements. Also, a valid ID card or passport must be required at time of pick up. 
If the customer has held the driving license for less than 2 years he/she will have to pay a fee of EUR 40 per driver.
Domestic driving license issued in the US, Canada and Australia is accepted without an international driving license.
 The following documents are mandatory to present at the time of vehicle pick up: Passport, driver's license.

Insurance Coverage
Collision Damage Waiver (CDW)
It is included in your rental amount.
Collision damage waiver reduces the customer’s damage responsibility to the excess/deductible amount.
The excess amount for CDW depends on the car groups:
 
The maximum excess amount for economy (4-5 door), economy elite (4-5 door, manual, Diesel Air) (Peugeot 208 or similar) and economy elite (4-5 door, automatic) vehicle groups is EUR 1000.
The maximum excess amount for compact (4-5 door), compact Wagon and compact elite vehicle groups is EUR 1600.
The maximum excess amount for full size Van groups is EUR 2000.
The maximum excess amount for economy elite (4-5 door, manual, Diesel Air) (Peugeot 3008 or similar), intermediate (Pick up (single/extended cab) 2 door), full size monospace, luxury Wagon and premium SUV groups is EUR 2500.
The maximum excess amount for luxury special, full size elite Van and premium Van groups is EUR 2750.
The maximum excess amount for premium Convertible groups is EUR 3500.
The maximum excess amount for luxury elite and special convertible groups is EUR 10000.
Theft Waiver (THW)
It is included in your rental amount. It reduces the client's financial responsibility for loss or theft of the vehicle up to a sum of the deductible amount.
The excess amount for THW depends on the car groups:
 
The maximum excess amount for economy (4-5 door), economy elite (4-5 door, manual, Diesel Air) (Peugeot 208 or similar) and economy elite (4-5 door, automatic) vehicle groups is EUR 1000.
The maximum excess amount for compact (4-5 door), compact Wagon and compact elite vehicle groups is EUR 1600.
The maximum excess amount for full size Van groups is EUR 2000.
The maximum excess amount for economy elite (4-5 door, manual, Diesel Air) (Peugeot 3008 or similar), intermediate (Pick up (single/extended cab) 2 door), full size monospace, luxury Wagon and premium SUV groups is EUR 2500.
The maximum excess amount for luxury special, full size elite Van and premium Van groups is EUR 2750.
The maximum excess amount for premium Convertible groups is EUR 3500.
The maximum excess amount for luxury elite and special convertible groups is EUR 10000.
 
Third Party Liability Insurance (TPL)
It is included in your rental amount. Insurance coverage for the vehicle rented includes Third Party Liability with a limited cover for bodily injuries and material damages.
Excess Reduction
In the event of an accident, Super Collision Damage Waiver (Super CDW) reduces your excess amount up to a small manageable amount.
 
The price of Super CDW varies according to the vehicle groups which are as follows:
 
EUR 10 per day - For economy (4-5 door), economy elite (4-5 door, manual, Diesel Air) (Peugeot 208 or similar) and economy elite (4-5 door, automatic) vehicle groups. It reduces the excess amount to EUR 500.
EUR 17.50 per day - For compact (4-5 door), compact Wagon and compact elite vehicle groups. It reduces the excess amount to EUR 800.
EUR 22 per day - For full size Van groups. It reduces the excess amount to EUR 1000.
EUR 25 per day - For economy elite (4-5 door, manual, Diesel Air) (Peugeot 3008 or similar), intermediate (Pick up (single/extended cab) 2 door), full size monospace, luxury Wagon and premium SUV groups. It reduces the excess amount to EUR 1250.
EUR 30 per day - For full size elite Van and premium Van groups. It reduces the excess amount to EUR 1350.
EUR 30 per day - For luxury special groups. It reduces the excess amount to EUR 1375.
EUR 40 per day - for premium Convertible groups. It reduces the excess amount to EUR 1750.

If renter opts for SCDW, a refundable deposit varying from EUR 500 to EUR 1750 will be held from the credit card.
 
SCDW is not available for luxury elite (Porche Cayenne SUV or similar) and special Convertible (Porche Carrera Cabrio or similar) groups.
 
It may not cover Glass, tyres and other accessories. Super CDW is optional and can be purchased at the rental desk. For more information please check at the rental desk.
Fees
Airport fee of EUR 25 will apply.

Other fee:
You are responsible for the cost of any parking fines, other penalties, and loss of vehicle keys/documents etc. incurred whilst the vehicle is contracted to you. The rental office will pass the relevant charges on to you plus any administrative expenses.

E-toll Device
 
E-Toll is mandatory. All vehicles must have this device.

E-toll device is available for a charge of EUR 1.85 per day.

A charge of EUR 30 will apply for toll device. 

In case the customer does not pay the toll, an administrative cost of EUR 10 per rental (plus the charge of tolls and the device) will apply, for identifying the customer.
 If the customer removes the toll device, a penalty fee of EUR 50 will apply.
All tickets will be charged to the credit card after the end of the rental.
Please check at the rental desk for more information.

Breakdown Assistance
Breakdown assistance is available for all rentals. An additional charge will apply according to the damage and/or breakdown of the car. Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire.
Fuel Policy
The vehicle will be supplied with a full tank of fuel and must be returned full. Otherwise, a refuelling fee will be charged on your return. Fuel charges are payable at the rental desk unless otherwise stated. Supplier's fuel policy change from time to time, please confirm at rental counter.
 
Please Note: The vehicle must be refuelled within 10 km to 12 km of the return station and the renter must present the receipt from the petrol station to confirm that the vehicle is returned with the same fuel tank.
Mileage Policy
Unlimited
Cross Border Travel
Cross border travel is allowed with prior written approval from the rental desk.
 
Cross border travel is allowed to Spain EUR 120 per rental will apply.
 
If the client goes beyond the limits and does not notify the rental company, the client will pay additional costs and he/she alone is responsible for all possible damages.

Ferry Travel
Ferry travel is not allowed.
Tax Rate 
Tax is included in the rental price. However, for all the optional extras or special equipment, or extra services, tax would be levied separately.

Payment Methods and Deposit
Only MasterCard and Visa credit cards are accepted and the card must be in the name of main renter while paying at the rental desk. 
Cash and debit cards are not accepted.

Deposit:
A refundable security deposit varying from EUR 1000 to EUR 10000 (depending on the vehicle group) is held from the credit card at the time of rental.
Delivery and Collection
Delivery and collection service is available only on request to hotels or aparthotels. An additional charge will apply depending on the time, distance and location of the pick-up or the delivery of the car.
 
It is mandatory to mention the name of the hotel at the time of booking.
Out of Hours 
Out of hours service is available for a charge varying from EUR 35 per rental to EUR 50 per rental (depending on the time) will apply. 

Grace Period
for vehicle pick up
1 hour grace period from the schedule time of pickup is allowed. If the customer comes to pick the vehicle after the grace period the booking will be considered as "No-show".
for late return
1 hour grace period is for returning vehicles. If the customer comes to return the vehicle after the grace period then additional one day rental will apply.

Extras
Confirmation of Special Equipments depends upon the availability at the rental desk.
ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.